21	Help! I just opened the package and am wondering: Where is the software documentation? Is there online help? The instructor is speaking the language I want to learn. Can I get some help in English?

35	How do I insert special characters?

106	I am having trouble installing and running the software. The discs spin in the drive but do not intialize the install procedure.

36	I can't navigate in the photostory, because the control bar (as illustrated) is not visible.

28	I can't record.

31	I don't get any sound.

38	I want the program to keep track of how I am doing.

37	I want to get a translation of the language tutor.

24	If I have other questions, who do I contact?

39	In what order do I use the language CDs?

30	Is there a way to print the exercises?

33	It's hard to read the type.

34	The background is black.

29	The videos don't play. When I start the program, I get an error message saying that the videos can't be shown because Codec ‘Cinepak’ is missing.

23	What are the contents of each language CD?

27	When I start the program I get an error message that says the sound reproduction (Microsoft ADPCM, 22KHz, Stereo) is not possible.

32	When I start the program, I get an error message saying that I need a screen resolution of at least 800 x 600 with at least 256 colors.

22	Where are the directions for setting up and operating my language course?